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Refund | Return | Exchange Policy

Returns
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please Note that We only Give Refunds in a form of "ViralTees Coupon Credit". After you send product to our address, we verify that and if we approve that we send you Coupon Equals to (product amount-shipping cost). and you will be able to use that in Viraltees.in store

We do not provide size exchange so kindly check our size chart before ordering


There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error


Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to viraltees coupon code or your credit card or original method of payment or by paytm , within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@viraltees.in.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@viraltees.in



Shipping
To return your product, you should mail/send your product to:
FEDOR ECOMMERCE , SH456, JASAL COMPLEX, Nanavati Chowk, Rajkot Gujarat IN 360007

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of  shipping or cash on delivery charges will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over INR1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.